ProDIY Privacy Policy
This Privacy Policy explains what information ProDIY ("ProDIY," "we," "our," or "us") collects when you use the ProDIY iOS app (the "App"), how that information is used, and the choices you have. The App is operated by ProDIY (contact details in §10).
We've kept this document short and plain-language on purpose. If a section is unclear, write to us at privacy@prodiy.ai and we will clarify.
1. What ProDIY does
ProDIY is a home-repair coach. You describe a problem at home â by photo, text, or both â and the App returns a diagnosis, a parts list, and step-by-step guidance. To produce that response, the App sends your description to a third-party AI service (see §3).
2. Information we collect
We collect only what is needed to deliver the diagnosis you ask for.
2.1 You give us this directly
- Photos you take or pick from your library to attach to a diagnosis or project plan.
- Text you type to describe the problem (the "note" field).
- Optional context you set: room/location, project category, budget hint.
- Account email if and when account creation is enabled (currently the MVP runs without server-backed accounts; this row becomes active when accounts ship).
2.2 The device sends us this automatically
- Device locale (e.g.
en-US,ko-KR) â used so the AI response carries a locale tag for downstream localization. - Generic crash and error events â when the App crashes or the AI call fails, we collect a stack trace and a non-personal error code. We do not collect the photo, the note, or any text you typed in these reports.
2.3 We do NOT collect
- Your contact list, calendar, microphone audio, or precise GPS location.
- Health, biometric, financial, or payment data.
- Browsing history outside the App.
- Any information from third-party social profiles unless you explicitly link them (not currently a feature).
3. How your photos and text are processed
This is the most important section. Read it carefully.
3.1 Where the data goes
When you submit a diagnosis, the App sends your photo(s) and note to Google's Gemini API (a third-party AI service operated by Google LLC). Gemini analyzes your input and returns a structured diagnosis, which the App renders for you.
We use Gemini under Google's standard Generative AI Terms. Google's own privacy and data-use practices apply to data once it is sent to their service. Their policies are available at ai.google.dev/gemini-api/terms and policies.google.com/privacy.
3.2 What we do not do
- We do not save your photos or notes to a ProDIY server. Once a diagnosis is rendered, the photo and note live only on your device (until you delete them).
- We do not share your photos or notes with anyone other than Google (the AI provider) for the sole purpose of generating your diagnosis.
- We do not sell your data, ever. (CCPA "Do Not Sell" applies by default for all users â there is nothing to opt out of because we do not sell.)
- We do not use your photos or notes to train any AI model on our side.
3.3 Local storage on your device
The App uses iOS device storage (AsyncStorage) to keep:
- the projects you save,
- the most recent diagnosis result,
- your onboarding answers and notification preferences.
Everything in local storage stays on your device. You can clear it at any time by deleting the App or by using the in-app "Stop tracking this project" / "Discard" options.
4. Why we collect what we collect
| Data | Purpose |
|---|---|
| Photos, notes, room, category | Generate the AI diagnosis you requested |
| Locale | Tag responses for localized rendering |
| Crash and error events | Diagnose bugs and improve reliability |
| Local-storage projects | Show you your in-progress and completed work |
We do not use any of the data above for advertising. The App contains no third-party advertising SDKs.
5. How long we keep your data
| Category | Retention |
|---|---|
| Photos / notes you send to the AI | Held by Google per their terms; not retained on ProDIY servers |
| Local projects on your device | Until you delete them or uninstall the App |
| Crash / error events | 90 days, then aggregated or deleted |
| Account email (when enabled) | Until you close your account |
6. Your rights and choices
You can do all of the following from inside the App, with no email to us required:
- Delete a project â the project is removed from your device's local storage.
- Discard a diagnosis â the photo and note are removed from the local draft.
- Stop using the App entirely â deleting the App removes all local storage. There is no separate ProDIY account to close while the App runs without server accounts.
Where applicable, you also have the rights granted by GDPR (if you are in the EU/EEA/UK) and CCPA (if you are a California resident), including the right to access, correct, delete, and port your data, and the right to lodge a complaint with your local data-protection authority. To exercise any of these rights, email privacy@prodiy.ai and identify yourself well enough that we can locate any data we hold about you. Most users have no server-side data; in that case we will reply confirming that.
We do not sell personal information or share it for cross-context behavioral advertising.
7. Children
The App is not directed to children under 13 (or under the minimum age in your country). We do not knowingly collect data from children. If you are a parent or guardian and believe your child has used the App, contact privacy@prodiy.ai and we will delete the data.
8. Security
We use industry-standard transport encryption (HTTPS / TLS) for all network requests, including the call to Google Gemini. Local storage on iOS is sandboxed by the operating system. No system is perfectly secure; if you become aware of a vulnerability, please report it to security@prodiy.ai.
9. Changes to this policy
We may update this policy as the App grows â for example when we add account creation, an Android version, or new third-party services. We will post the new policy at this URL with a new "Last updated" date. For material changes that affect what data we collect or how we use it, we will also surface an in-app notice the next time you open the App.
10. Contact
| General privacy questions | privacy@prodiy.ai |
| Security reports | security@prodiy.ai |
| Operator | ProDIY (operated as an individual sole proprietor, based in the United States) |
We respond to inquiries via email. If postal correspondence is required for a legal matter, contact privacy@prodiy.ai first and we will arrange a delivery method.
11. Third-party services we use
For transparency, here are the third-party services the App relies on:
- Google Gemini API â generates diagnoses from your photos / notes. Privacy: policies.google.com/privacy. Terms: ai.google.dev/gemini-api/terms.
- Apple App Store / iOS â distribution and platform services. Privacy: apple.com/legal/privacy.
- Sentry (planned) â anonymous crash and error telemetry. We configure it to scrub user content from breadcrumbs. Privacy: sentry.io/privacy.
- Amazon Associates â when you tap a "Shop" link beside a recommended part, the App opens an Amazon search URL in your browser or the Amazon app. Amazon, not ProDIY, handles the shopping session and any purchase. If you complete a qualifying purchase, ProDIY may receive a referral commission from Amazon at no extra cost to you. Privacy: amazon.com/privacy.
We do not embed advertising SDKs, social-login SDKs, or analytics SDKs beyond the above.
12. Affiliate links
ProDIY participates in the Amazon Associates Program. As an Amazon Associate, ProDIY earns from qualifying purchases. Affiliate links are limited to the parts and tools the AI recommends; they do not change what you see, what's suggested, or the price you pay. You can search Amazon directly without using the in-app link if you prefer â the link is a convenience, not a requirement.
We do not share your photos, notes, diagnosis content, or any other in-app data with Amazon. Tapping the link sends only the search query that was already visible on screen.