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ProDIY Privacy Policy

Effective date: May 30, 2026  Âˇ  Last updated: May 12, 2026

This Privacy Policy explains what information ProDIY ("ProDIY," "we," "our," or "us") collects when you use the ProDIY iOS app (the "App"), how that information is used, and the choices you have. The App is operated by ProDIY (contact details in §10).

We've kept this document short and plain-language on purpose. If a section is unclear, write to us at privacy@prodiy.ai and we will clarify.


1. What ProDIY does

ProDIY is a home-repair coach. You describe a problem at home — by photo, text, or both — and the App returns a diagnosis, a parts list, and step-by-step guidance. To produce that response, the App sends your description to a third-party AI service (see §3).

ProDIY is not a licensed plumber, electrician, HVAC technician, contractor, or attorney. Suggestions are educational. For anything involving gas, structural, panel-internal electrical, or imminent safety risk, we route you to a licensed professional and decline to provide DIY steps.

2. Information we collect

We collect only what is needed to deliver the diagnosis you ask for.

2.1 You give us this directly

2.2 The device sends us this automatically

2.3 We do NOT collect

3. How your photos and text are processed

This is the most important section. Read it carefully.

3.1 Where the data goes

When you submit a diagnosis, the App sends your photo(s) and note to Google's Gemini API (a third-party AI service operated by Google LLC). Gemini analyzes your input and returns a structured diagnosis, which the App renders for you.

We use Gemini under Google's standard Generative AI Terms. Google's own privacy and data-use practices apply to data once it is sent to their service. Their policies are available at ai.google.dev/gemini-api/terms and policies.google.com/privacy.

3.2 What we do not do

3.3 Local storage on your device

The App uses iOS device storage (AsyncStorage) to keep:

Everything in local storage stays on your device. You can clear it at any time by deleting the App or by using the in-app "Stop tracking this project" / "Discard" options.

4. Why we collect what we collect

DataPurpose
Photos, notes, room, categoryGenerate the AI diagnosis you requested
LocaleTag responses for localized rendering
Crash and error eventsDiagnose bugs and improve reliability
Local-storage projectsShow you your in-progress and completed work

We do not use any of the data above for advertising. The App contains no third-party advertising SDKs.

5. How long we keep your data

CategoryRetention
Photos / notes you send to the AIHeld by Google per their terms; not retained on ProDIY servers
Local projects on your deviceUntil you delete them or uninstall the App
Crash / error events90 days, then aggregated or deleted
Account email (when enabled)Until you close your account

6. Your rights and choices

You can do all of the following from inside the App, with no email to us required:

Where applicable, you also have the rights granted by GDPR (if you are in the EU/EEA/UK) and CCPA (if you are a California resident), including the right to access, correct, delete, and port your data, and the right to lodge a complaint with your local data-protection authority. To exercise any of these rights, email privacy@prodiy.ai and identify yourself well enough that we can locate any data we hold about you. Most users have no server-side data; in that case we will reply confirming that.

We do not sell personal information or share it for cross-context behavioral advertising.

7. Children

The App is not directed to children under 13 (or under the minimum age in your country). We do not knowingly collect data from children. If you are a parent or guardian and believe your child has used the App, contact privacy@prodiy.ai and we will delete the data.

8. Security

We use industry-standard transport encryption (HTTPS / TLS) for all network requests, including the call to Google Gemini. Local storage on iOS is sandboxed by the operating system. No system is perfectly secure; if you become aware of a vulnerability, please report it to security@prodiy.ai.

9. Changes to this policy

We may update this policy as the App grows — for example when we add account creation, an Android version, or new third-party services. We will post the new policy at this URL with a new "Last updated" date. For material changes that affect what data we collect or how we use it, we will also surface an in-app notice the next time you open the App.

10. Contact

General privacy questionsprivacy@prodiy.ai
Security reportssecurity@prodiy.ai
OperatorProDIY (operated as an individual sole proprietor, based in the United States)

We respond to inquiries via email. If postal correspondence is required for a legal matter, contact privacy@prodiy.ai first and we will arrange a delivery method.

11. Third-party services we use

For transparency, here are the third-party services the App relies on:

We do not embed advertising SDKs, social-login SDKs, or analytics SDKs beyond the above.

12. Affiliate links

ProDIY participates in the Amazon Associates Program. As an Amazon Associate, ProDIY earns from qualifying purchases. Affiliate links are limited to the parts and tools the AI recommends; they do not change what you see, what's suggested, or the price you pay. You can search Amazon directly without using the in-app link if you prefer — the link is a convenience, not a requirement.

We do not share your photos, notes, diagnosis content, or any other in-app data with Amazon. Tapping the link sends only the search query that was already visible on screen.